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Jackie Owino & ezTagile Presents...

Modernize Your IT Practices With an Agile Approach


Friday, March 26, 12 p.m. (ET)

This is a must-see webinar for anyone getting started with Jira Service Management.


Whether you are challenged by moving the entire company over to a single platform, looking to renew processes and systems, or scaling up your organization, Jira Service Management (JSM) is a great option to keep track of all communications and scale support. It can be used by several departments from IT, HR, Marketing, Sales, to Legal, and helps you to deliver new services with agility and gain exceptional user experiences.

  • Hear about success stories that have adapted agile values and practices to IT Service Management (ITSM).

  • Meet Jira Service Management. Learn about its main features how it enables modern incident management that helps project agents resolve issues quickly as an integrated team.

  • Embrace Agile IT Service Management with JSM  to speed up delivery.

In this webinar:


Meet Our Presenter :


Jackie Owino

Head of Atlassian Services

Jackie has 20+ years of working in IT, primarily in Software Engineering and Release Management. She has extensive experience leading and coaching organizations in their adoption of Agile frameworks and supporting ALM collaboration tools. 


Her extensive knowledge and hands-on experience with Atlassian’s suite of products enables her to effectively tailor savvy solutions to the needs of her clients.  


Jackie is an Atlassian Certified Jira Administrator(ACP-100), Atlassian Certified Agile Development with Jira Software (ACP-300) Certified Scaled Agile Framework Agilist (SA®), Scrum Alliance Certified Scrum Master (CSM®).


Jackie is extremely passionate about driving the advancement of DevOps practices across multiple industries and is active in user groups and forums in Research Triangle Park, NC. She is also an avid reader and enjoys traveling to new places with her family.

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