Jira Courses 

Not everyone learns the same way, so we ensure all of our courses are interactive, informative, and fun. Not sure which classes to take? No problem, we provide a free consultation. Our classes are offered in various formats: on demand, virtual, team onsite.

Jira Server Essentials 

In this course, you'll learn about the three Jira products: Jira Core, Jira Software and Jira Service Desk. You'll get comfortable with Jira through hands-on experience performing the most common tasks, working through real-life scenarios on a preconfigured instance of Jira. You'll learn who typically performs which tasks and why, by experiencing Jira through different user roles. You'll also learn the basics of managing and tracking team issues and projects. You'll return to your jobs feeling confident that you can get started with and use the right Jira product in your everyday work. 
Level:  Introductory 

 

Jira Server Admin Part 1: Getting up and Running 

Topics include a solid introduction to the following areas of Jira Administration: user management, global and project permissions, project roles, and the configuration of issue types, workflows, and screens. You also learn how to share project configuration by taking advantage of the power of schemes. The course includes a variety of business use cases to assist you in understanding Jira administration, and best practices are emphasized for each topic. 
Level: Introductory 

Jira Server Admin Part 2: Taking it to the next level

This course will explore more complex schemes (only permission and notification schemes were covered in Part 1), more advanced workflow configuration as well as board and sprint permissions. The course is structured around a case study where an organization creates a set of configurations and schemes to apply to new projects and existing in progress projects. Real world examples and best practices are emphasized. 

Level: Introductory to intermediate 

 

Jira Server Admin: Getting a Service Desk up and running 

This course will explore more complex schemes (only permission and notification schemes were covered in Part 1), more advanced workflow configuration as well as board and sprint permissions. The course is structured around a case study where an organization creates a set of configurations and schemes to apply to new projects and existing in progress projects. Real world examples and best practices are emphasized.  

Level: Introductory to intermediate

 

Getting Started with Jira Software Server

Topics include an overview of the Agile Scrum development process, as well as a solid introduction to creating and configuring a Scrum board, managing the backlog, planning and creating a sprint, and running the active sprint. It also provides an overview of the reporting capabilities of Jira Software.

Level:  Introductory

 

 Getting More from Jira Workflows 

What you learn in this course about Jira workflows applies to Jira Cloud Classic projects. (This course is not applicable to NextGen projects). However, the UI and navigation in the course differ from the Cloud product you have. If you are OK with this, then you will benefit from taking this course. 
Duration:  8 hours 
Level:  Intermediate 

Realizing the Power of Jira Reporting & Dashboards 

You'll learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read Jira Software reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time.

Level:  Introductory 

Planning with Portfolio for Jira 

Portfolio for Jira is Agile roadmapping for the enterprise. With Portfolio for Jira, you can create reliable forecasts of your work and at the same time keep track of current work across realistic schedules in an ever-changing environment, maintaining one source of truth. In this course, you gain a broad overview of the features of Portfolio for Jira and learn how to use the improved planning interface to create a plan that reflects your reality. The labs provide hands-on experience making adjustments to scope, teams, and releases. You'll also learn how to safely test what-if scenarios to improve your long-term planning effectiveness. 

Level: Introductory to intermediate 

 

Jira/Confluence Integration 

Learn to use Confluence to define product requirements, create Jira epics, stories, and issues and link them directly to the product requirements without ever leaving Confluence. Learn how to use Jira reporting to create dashboards that keep your team informed on project progress and status. The course is based on a scenario which demonstrates how to manage a project, from inception to completion of a sprint, using Jira, Jira Software and Confluence (agile experience is not necessary). Note that this course is not about integrating Confluence and Jira from a system administration context. 

Level:  Introductory 

 

DevOps Simulation Workshop 

One- day DevOps simulation workshop

Your teams will walk away from this workshop with a better understanding of the gaps in your DevOps approach and learn new ways to improve it. 
During 3 rounds of simulations, teams will deliver new applications/services and operate existing ones. After each round, teams will be scored on: 

  • Ability to deliver business impact 

  • Ability to ship better software 

  • Time to Market 

  • Customer Satisfaction